Privacy Policy

Privacy Policy

Last updated: November 09, 2025

These policies apply to purchases made on https://horizoncrafted.com. For questions, contact support@horizoncrafted.com.

Horizon Crafted LLC respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices.

1. Information We Collect

  • Directly from you: name, email, phone, shipping/billing address, order details, personalization inputs.
  • Payment details: processed securely by third-party providers (e.g., WooCommerce Payments/Stripe). We do not store full card numbers.
  • Device & usage data: cookies, IP address, browser type, pages visited, and general analytics.

2. How We Use Information

  • Process and deliver orders, personalize products, and provide customer support.
  • Improve our website, products, and user experience.
  • Send service-related communications (order updates). Marketing emails are sent only with consent; you can unsubscribe anytime.

3. Sharing of Information

  • With service providers (e.g., payment processors, shipping carriers) to fulfill orders and operate our site.
  • When required by law or to protect our rights and customers.

4. Cookies & Analytics

We use cookies and similar technologies for essential site functionality and analytics. You can control cookies via your browser settings; disabling some cookies may affect site functionality.

5. Data Retention

We retain order records for tax/audit purposes and as needed to provide services. We retain marketing preferences until you unsubscribe.

6. Your Rights

  • Access, correct, or delete certain personal information.
  • Opt out of marketing communications at any time.
  • Residents of certain regions (e.g., California/CCPA-CPRA, EU/EEA-GDPR) may have additional rights; contact us to exercise them.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method is 100% secure.

8. Children’s Privacy

Our site is not directed to children under 13, and we do not knowingly collect their data.

9. International Transfers

If you access our site from outside the U.S., you agree that your information may be processed in the U.S. where laws may differ.

10. Changes

We may update this Privacy Policy. We will post updates with a new “Last updated” date.

11. Contact

Email: support@horizoncrafted.com • Website: horizoncrafted.com/contact